What currency will I be charged in?
All sales will be charged in Canadian dollars.


Where does my order ship from?
Orders ship from our warehouse in Vancouver, British Columbia.


Where do you ship to?
We ship across Canada.


How long will it take to process my order?
Most orders will leave our warehouse within 1 to 3 days.


Why haven’t I received a shipping confirmation?
Your order is most likely still being processed. You will receive a tracking number
once the order has been handed over to our shipping carrier.


Which Shipping company do you use?
Almost all our orders are shipped via FedEx with a select few orders being shipped with Canada Post. For more information on shipping please see the Shipping Info page.


What is your return policy?
Please see our Returns page for details of our return policy.